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Terms & Conditions

DOG IMPRINT would like to welcome you to our website. When viewing the pages of this website, you acknowledge that you have read and accepted the following terms and conditions.

SHIPPING WITHIN NEW ZEALAND

Shipping is calculated at checkout and applies to goods purchased from this website in a single order and delivered to a single New Zealand address.

WE SHIP WORLDWIDE

Cost at checkout for books shipped to overseas addresses is based on average size and is dependent on zone: -

Australia (Zone A)

South Pacific (Zone B)

Rest of the World (Zone C)

If the size of your order differs substantially to the average you will be advised if either less or more shipping is required.

PRICES and ORDERING

Prices on this website are in New Zealand dollars and GST inclusive. Currency conversion is available.

All books are as described. We welcome your inquiries if you require further details before purchasing: email us.

Books purchased will be withdrawn from sale and will be held for 5 days until payment is received by Dog Imprint. Please email if there are reasons why this is not possible but if we have had no contact or received payment within 5 days they will be automatically re-listed.

PAYMENT OPTIONS

We accept payment by the following methods: -

Direct bank transfer or deposit to our NZ bank account (details displayed within the checkout process).

Credit card using PayPal if outside New Zealand

Other payment methods such as NZ cheque, cash  are available. Please email us for details.

All orders must be paid in full before despatch.

DESPATCH

Your order is usually despatched same day payment is received Monday – Friday. Weekend payments by direct bank transfer are usually received Tuesday. You will be advised by email if there is to be a delay in despatch for any reason.;

All deliveries within New Zealand are by standard post via New Zealand Post.

RETURNS & REFUNDS

In the unlikely event the book you receive differs from the description on this website please let us know within 3 days of delivery and we will endeavour to replace or refund.  

Dog Imprint will not be responsible for missing parcels due to a customer supplying an incorrect delivery address. However we will assist where necessary to aid recovery.

Refunds for missing/damaged parcels are at the discretion of Dog Imprint.

DISCLAIMER

While all care is taken, Dog Imprint does not accept any liability for loss or damage which may directly or indirectly result from any opinion, information, representation or omission contained on this website.

COPYRIGHT

This website is owned by and copyright to Dog Imprint.

You are granted permission to access, view and download the content appearing on this website, for personal, non-commercial use only.